Connectivity Partnership Manager
Gigs
About Gigs
At Gigs, we're building the operating system for mobile services - a platform that enables tech companies to seamlessly embed connectivity into their products.
Just as Stripe enables businesses to embed a payment button into any product, Gigs enables businesses to add a connect button and issue SIMs with a single click or API call. From fintechs launching mobile services to HRIS platforms offering work phone plans, we automate phone plan provisioning.
We're solving complex technical, operational and regulatory challenges to make connectivity truly effortless. We've grown to a team of around 90 people across the US and Europe, bringing together an experienced team of early-stage engineers, product builders and business athletes from companies like Stripe, Airbnb and Shopify. We know what it takes to solve hard problems.
With almost $100MM in funding from Ribbit Capital, Google and Y Combinator, Gigs is one of the fastest growing tech companies. Building on our strong foundation, we’re looking for exceptional candidates who want to do the best work of their lives in a high-paced environment, surrounded by a highly talented, ambitious team.
You’ll be joining at an exciting inflection point in our company’s history. At sub-100 people and with a year of hyper-growth ahead of us, opportunity is abundant.
About the Role
As Connectivity Partnership Manager, you’ll be part of the early team building Gigs’ connectivity layer that powers all Gigs’ products and customers. The role is broad and includes partner management, project management, process improvement & operational excellence, and becoming an expert on Gigs’ telecom stack. You will be a central player and be active across all steps of building and running connectivity at Gigs, in the markets that you will own.
You’ll work across Product, Engineering, Customer Success, and Go-to-market, as well as with Gigs’ most important partners and customers.
Your work will include:
- Connectivity Partnership Relationship Management: Serve as a relationship manager for existing telecom partners to solve product challenges, escalations and scope new features.
- Negotiate partnerships: Make sure Gigs is the most competitive player in your markets. Run negotiations for new product partnerships, feature expansions or pricing improvements with existing partners. Participate in negotiating larger strategic connectivity partnerships for new market entry.
- Project Management: Manage complex company-wide initiatives, including adding new connectivity (fully end-to-end; from negotiation, technical integration, and going live with customers), or introducing a new product partnership at Gigs.
- Operations & Process Optimization: Ensure connectivity in your markets run smoothly; coordinate work across teams involved in making it happen. Pitch and deploy company-wide processes and tooling to streamline and automate cross-functional operations and recurring tasks.
- Market expert: Become the expert on how telecom works in the markets you oversee, and bring this knowledge back to Gigs (e.g. participate in customer and sales calls when needed).
About You
- Partnership Expertise: You have demonstrated success in negotiating and running external partnerships - navigating complex processes and engaging stakeholders at multiple levels within large organizations, particularly in IT and Procurement.
- Adaptability and Curiosity: You are a fast learner who thrives in dynamic environments, eager to dive deep into new industries, especially telecom and connectivity solutions, to better serve our clients.
- Analytical Strength: You are comfortable building detailed business cases, modeling partnership economics, and using data-driven insights to inform decisions and evaluate opportunities.
- Relationship Builder: You excel at establishing and maintaining trust with clients, managing complex relationships, addressing concerns proactively, and becoming a valued advisor within large organizations.
- Collaborative Partner: You work effectively across departments to align commercial strategies with operational capabilities, build trust internally and externally, and drive meaningful results through collaboration and influence.
- Make things happen: You have a strong inner drive and you make things happen - even if the path forward is uncertain.
Remote Work at Gigs
At Gigs, we’re remote-friendly, with a strong emphasis on meaningful in-person collaboration. While most of our work is done remotely, we encourage our team to connect regularly in our hubs, whether for focused teamwork, customer meetings, or brainstorming sessions that drive creativity.
- Gigs Pads: Our hubs in San Francisco, London, and Berlin are vibrant spaces where Gigsters come together to connect, collaborate, and create.
- Gigs Republic: Twice a year, the entire company gathers for in-depth team bonding, strategic sessions, and shared experiences to reinforce our culture and drive growth.
This blend of remote work and in-person collaboration ensures we maintain a dynamic, connected, and innovative team environment.
What We Offer
At Gigs, we believe in rewarding excellence. You’ll receive competitive compensation and stock options to ensure you are truly part of our growth. Benefits/additional compensation for this role may include stipends for upgrading your home office or work setup, learning and development budgets to support your career growth and a free phone and international data plan (naturally).
If you’re excited about pushing boundaries and helping us shape the future of telecom, we’d love to hear from you.
For more information on benefits, Gigs Pads, and life at Gigs, check out our Careers page.