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Engineering Manager, Connect (f/m/x)



Software Engineering, Other Engineering
Posted on Saturday, May 25, 2024

In short: Full-time position. Please only apply if you are currently residing in Europe. We are building a phone plan you will love.

😍 We are Gigs

  • Gigs is for telecommunications what Stripe is for payments. We empower brands to offer their own mobile service for smartphones and wearables:
    • Businesses can brand and launch their own phone plans. This allows companies to create smooth customer experiences, attract and monetize new users and unlock new revenue streams.
    • Consumers can sign up and activate their SIM card or eSIM in less than 5 minutes, and easily manage their plan online.
  • We are backed by Google Gradient Ventures and Y Combinator, as well as the investors behind Facebook, Dropbox, and Airbnb. As part of Gigs, you will have access to the teams, resources, and support from any company we work with. We count on a team of world-class advisors and angel investors that can help us navigate our rapid growth.
  • Gigs was part of the YC W21 and YC Growth W23 batches and has recently raised a $20MM Series A.

🔧 The position

The Connect Team at Gigs develops and maintains our end-to-end hosted checkout and subscription management service. Connect allows companies to embed a conversion-optimized checkout anywhere as a low-code or no-code solution.

We are looking for an exceptional Engineering Manager who thrives in a fast-paced, collaborative environment. You will empower engineers to build and ship the best-in-class plug-and-play experience for mobile plans and engage with a wide range of topics, including enhancing user experience, advancing innovation, and optimizing developer experience for our customers.

This role involves overseeing the strategic vision, driving innovation, and ensuring seamless user experiences. You will report to the Head of Engineering and lead a team of 6 senior engineers, mentor them for professional growth, and collaborate with cross-functional teams to align engineering efforts with business objectives.

Key responsibilities include:

  • Lead and mentor a team of engineers, providing guidance and support for their professional growth, and foster technical decision-making within the team.
  • Conduct regular one-on-one meetings and performance reviews to ensure team development and satisfaction.
  • Actively seek and hire globally distributed talent; conduct managerial interviews and train the team for technical interviews.
  • Manage agile project management processes, breaking down product ideas and roadmaps into executable projects.
  • Identify and address roadblocks and bottlenecks to ensure smooth and consistent project execution.
  • Set up the team for success by continuously improving team processes and reacting swiftly to changes in business needs.
  • Communicate effectively with stakeholders to understand project requirements and priorities.

👟 About you

We know that perfect candidates don’t exist. Even if not all of this applies to you, we’d love to learn more about you. 🦄

  • You have strong technical leadership experience, ideally within a start-up or a scale-up.
  • You have worked with JavaScript, TypeScript, and React throughout your career.
  • You have led cross-functional teams in an agile environment (5+ Engineers).
  • You have built operation structures for developer-friendly platforms.
  • You are an empathetic, strong communicator and an active listener.
  • You are a self-organized individual who can operate autonomously.
  • You can solve complex problems and remove roadblocks.

🌱 Our offer

  • 28 paid vacation days per year (PTO).
  • Generous stock options: We want everybody to be a true owner in Gigs (tax-free until exercised).
  • Free phone and data plan.
  • Flexible working hours: We use meetings when needed and not per default.
  • Get your perfect setup: Mac, Mechanical Keyboard, Plugins, IDE. We are flexible and cover whatever you need to do the best work of your life.
  • A workplace built for remote-first work: We are building Gigs as a remote-friendly company, but we also believe in the magic of face-to-face interaction. That means we’re building ways to get you out of your home office from time to time:
    • Gigs Pads: Our collection of beautiful homes around the world, for when you need a work-cation getaway.
    • Gigs Republic: Our semi-annual sunny offsite, a time for us to all come together for great food, lots of laughter, and leisurely activities.