The Role

We’re looking for our first engineer on the ground in Brazil — a builder at heart who thrives on ownership and impact. This isn’t just another engineering role; it’s a chance to lay the foundations of our presence in Latin America while shaping the future of telecom globally.

At Gigs, you won’t just be integrating APIs or solving backend puzzles (though you’ll do plenty of that). You’ll be building the backbone of products that empower millions to connect in new ways. From untangling the complexities of telecom networks to crafting elegant, scalable solutions, your work will directly influence how companies across industries bring connectivity to life.

As the first engineering hire in Brazil, you’ll also be a culture-setter: collaborating closely with teams in Europe and the US, helping us define best practices locally, and proving that world-class innovation doesn’t stop at Silicon Valley or Berlin.

If you’re excited by the idea of rolling up your sleeves, navigating the messy but exhilarating challenge of building from scratch, and leaving a visible mark on both our company and an entire industry, this role was made for you.

What You Will Do

• Own complex problems end-to-end, from designing and building robust, scalable solutions to ensuring a high standard of quality across our engineering practice.
• Integrate with and maintain a wide range of APIs and external systems, primarily in Ruby. You'll architect solutions that abstract diverse external behaviors and manage the complexities of asynchronous flows, distributed state synchronization, and dynamic data validation.
• Tackle the unique challenge of building a new telco operating system. This involves deep integration with existing telecom networks and a high degree of cross-organizational collaboration to push projects forward and develop innovative products.
• Maintain the reliability of our systems, building for observability and participating in incident response. This includes coordinating advanced retry logic and contributing to support rotations for intricate external system interactions.

What We Are Looking For

• You have experience designing APIs and building backend services. You enjoy thinking about systems, and you care about the quality of the software you produce.
• Strong English communication skills: You can clearly explain complex ideas, collaborate across global teams, and thrive in a company where English is the common language.
• Grit and Technical Ingenuity: You possess the perseverance to design robust solutions for complex, evolving external systems, skillfully navigating dynamic behaviors through systematic debugging and experimentation.
• Strategic Collaborator: You adeptly navigate large organizational structures, collaborating effectively with diverse teams and stakeholders, and understanding the intricate business context behind commercial offerings.
• Eager to Master New Domains: You have a strong desire to learn and quickly grasp new domains, including intricate regulatory flows and industry specifics, to build stable and compliant solutions