Payments Senior Specialist (Ledger)
Aspire
Karnataka, India
Posted on Mar 11, 2026
About The Company
Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!
We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.
Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.
Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.
About The Role
About the team:
At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.
About The Role:
As the Payment Ops Analyst, you will be the payment expert to customers & internal Aspire teams where you will ensure smooth operations, resolve payment escalations, identify and fill process gaps. The role's primary focus area is with Ledger Operations which manage ledger entries and adjustment to all transactions of Aspire products.
Key Responsibilities Include:
Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!
We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.
Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.
Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.
About The Role
About the team:
At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.
About The Role:
As the Payment Ops Analyst, you will be the payment expert to customers & internal Aspire teams where you will ensure smooth operations, resolve payment escalations, identify and fill process gaps. The role's primary focus area is with Ledger Operations which manage ledger entries and adjustment to all transactions of Aspire products.
Key Responsibilities Include:
- Daily Operations - Operate back-end functions on our tech platform such as manual processing of transactions/requests, activating features, crediting funds to client accounts, initiating transfers and return of funds and more.
- External Partner Management - Liaise with our business/service partners to troubleshoot and resolve issues.
- External Client Management - Interact with our customers and CS teams to solve their issues/concerns, advise solutions in-line with our product capabilities and internal SOP.
- Internal Cross Functional Collaboration - Collaborate with various internal operational departments/teams to troubleshoot issues and derive solutions.
- Build Processes and Frameworks - Co-build/design existing or new processes to achieve the better operational efficiency and reducing errors.
- Payments experience: 0-2 years of experience working in the payments space; experience related to Singapore, Indonesia and Hong Kong markets would be a plus.
- Product knowledge: Basic level understanding of Virtual Accounts, domestic and swift payments.
- Problem-solver: Motivated to make improvements with impact
- Operational focus: A background in scaling processes in a fast-paced, high-growth environment, with a focus on accuracy, efficiency, and reliability.
- Strong analytical abilities: Good data analytical skills with data sets and making inferences and conclusions.
- Collaboration: Good communication and coordination skills and the ability to lead credit-related projects while collaborating with different stakeholders
- Adaptability: Ability to support any new processes and adapting processes to fit with changes in regulations and infrastructure.
- Customer-driven: Always putting customers first to provide the best quality service.
- Outstanding communicator: Ability to communicate concisely and clearly to customers and internal stakeholders.